Effective Date:

Valor Raven Sanctuary respects your privacy and is committed to protecting the personal information of veterans, families, donors, volunteers, and community partners. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number, mailing address)
• Information submitted through support requests or program applications
• Volunteer and donor information
• Non-personal website usage data (analytics, cookies)

2. How We Use Your Information

Your information may be used to:

• Provide support services, programs, and referrals
• Respond to inquiries or support requests
• Process donations (when available)
• Send updates about programs, events, and opportunities
• Improve our website and services

3. Confidentiality & Sensitive Information

We understand that veterans and families may share sensitive personal information. We treat all shared information with confidentiality and respect. We do not sell, rent, or trade personal information to third parties.

4. Third-Party Services

We may use trusted third-party providers for services such as donation processing, email communications, or website analytics. These providers are expected to maintain appropriate security measures.

5. Cookies & Website Data

Our website may use cookies or analytics tools to understand visitor behavior and improve functionality. You can disable cookies through your browser settings if you prefer.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure.

7. Your Rights

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of communications

8. Crisis Situations

If you or someone you love is in immediate distress, please dial 988 and press 1 (Veterans Crisis Line) or call 911 in an emergency.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our website or official communication channels.